I’m Not A Pothead But I Might Be A Burnout
The big work related news of the week is the World Health Organization has now officially listed burnout as an “occupational syndrome”.
In the eleventh edition of the agency’s manual called the International Classification of Diseases (ICD), the WHO claims that burnout is due solely to “chronic workplace stress” and “should not be applied to describe experiences in other areas of life.”
Drawing on a growing body of research, the eleventh edition now claims that doctors can diagnose someone with burnout if they have:
- feelings of energy depletion or exhaustion
- increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job
- reduced professional efficacy
The WHO says doctors should first rule out adjustment disorder as well as anxiety disorders before diagnosing burnout. Additionally, the diagnosis is limited to work environments, and shouldn’t be applied to other situations in life.
Doctor Burnout
In other burnout news this week, Time published this article on physician burnout.
From the article:
For doctors and hospitals, though, the ramifications [of burnout] can be especially dire. Doctors in the U.S. experience symptoms of burnout at almost twice the rate of other workers, often citing as contributors the long hours, a fear of being sued, and having to deal with growing bureaucracy, like filling out clunky and time-consuming electronic medical records. Burned-out doctors tend to make more medical errors, and their patients have worse outcomes and are less satisfied. Doctors also have higher rates of suicide than the general population, according to the American Foundation for Suicide Prevention.
The article links to a recently released study in the journal Annals of Internal Medicine. The study attempts to quantify the costs of physician burnout thusly:
On a national scale, the conservative base-case model estimates that approximately $4.6 billion in costs related to physician turnover and reduced clinical hours is attributable to burnout each year in the United States.
Yikes. And according to the Time article they didn’t consider some expensive aspects of physician burnout such as malpractice lawsuits and a general degradation of patient care because those things are too difficult to quantify. So the real costs are likely way higher.
There are quite a few physician bloggers in the personal finance space and Physician On Fire wrote a great piece about burnout with a FI perspective in mind.
Am I A Burnout?
Growing up we called druggies and potheads ‘burnouts’. Thankfully I avoided all that stuff, I knew where the line was. But did I become a different kind of burnout?
Looking at the main three criteria of burnout according to the WHO, I reflected on my career and what prompted me to cut down to part time over a year and a half ago.
Feelings of energy depletion or exhaustion – I definitely had this quite a bit in my career, but more so throughout my 30’s when I was still hitting it hard, knuckling down, and front-loading. I worked my ass off. One time I slept on the floor next to my cubicle. I think I also once did a shift of 26 hours without sleep, at the computer. I don’t recommend these things at all, but at the time I didn’t mind my job to be honest and I knew I was banking investments that would get me promoted and get me closer to FU Money.
Increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job – This was definitely a cause of me to go part time. I tried not to be negative, really I did. But being in management in a massively bureaucratic organization is a thankless job. And as I became further detached from the actual mission of my agency, it became much harder to not be cynical about the wasted taxpayer money and the needless bureaucracy.
Reduced professional efficacy – The word efficacy means “the power to produce”. So in a pure sense, yes, I experienced this. But it’s directly related to the previous issue of being in management. My ability to produce needless administrative documents that end up as shelf-ware and inane personnel reports that serve no purpose was indeed reduced. Because I saw that the work they were giving me didn’t matter. Do I have a reduced capacity to produce real and meaningful work at my job if tasked to do so? No. I’m quite positive of that.
So there you have it, I suffer from some of the symptoms of burnout according to the WHO. But in my case it might be more accurately described as “positional burnout” due to the fact that much of it seems to have been brought on by being in management.
I think this might be a common thing. Take my friend Zac for instance who blogs at Four Pillar Freedom. He’s a data scientist and loves it. But he doesn’t love a ton of the crap that comes with his job like schedules, meetings, performance reviews, and office politics.
I think lots of people suffer from burnout at their job not because of the actual substantive things they’re supposed to be paid for, but because of all the unnecessary crap their job inflicts upon them.
But who knows, I’m apparently sick with burnout myself, so I could be wrong 🙂
Your turn readers – do you suffer or have you suffered from workplace burnout according to the WHO criteria?
Burnout was first described as a phenomenon in the 70’s so it is nothing new. However I would say that it has become more rampant in today’s culture, especially in medicine and it is directly correlated with all the hoops they make doctors do these days which takes away from patient care. Doctors used to be the “captain of the ship” and years of training and experience would back their decision making. Now that decision making is essentially taken as we have to plead our cases to insurance companies, etc (often still being denied) when trying to get something done for our patient. It went from patient care to a cost basis model very quickly.
Reimbursements have been cut across all specialties as well. So doctors have to churn through patients to maintain the same income they did in the prior years. There is only so much time in the day you have and so many patient slots possible. 15 minute/patient schedules do not make for meaningful interaction.
I have definitely suffered burnout. I improved it somewhat by cutting back a day but it still is present and there is definitely no end in sight. Making it a diagnosis now by icd11 is one thing, but until the cause is addressed it is just smoke and mirrors.
I can’t imagine the crap you Docs have to deal with on top of a very difficult job. I’m old enough to have noticed the difference in the amount of time most Docs spend with me. It was different 20 years ago, I actually had time to ask questions and talk. Now most are just trying to push you through.
I have have noticed the workplace has changed significantly since the recession and I think part of that migh also be that when we physically leave and office, most people are tethered to their phones with texting, slack, etc. There is never any break, and the hours seem longer and pay smaller. Upper management gets frustrated at individual contributors for not investing in the job, high turnover, etc, and therefore do not invest in them, and vice versa. It’s a systemic problem for sure. For me, at my last job it wasn’t the hours, it was the verbal abuse I got from the president of the company, and he is well known for doing it to other people too.
Wow, first off there’s no excuse ever for verbal abuse so shame on him. Karma comes round.
But yes you correctly bring up a point I didn’t mention which is the “always on” thing. My best buddy had to deal with it for years and it was killing him. Eventually he threatened to leave the company if they didn’t ease up and it actually worked. But he made himself valuable enough that they couldn’t afford to lose him. Others aren’t so lucky.
i had some physical exhaustion for sure due to the swing shifts in the past but i wouldn’t say mental burnout. once i decided that a promotion in this joint wasn’t likely it was much easier to just show up, do a competent job, and get the money. the company keeps taking things away so all they get is competence. “i care” costs more.
Swing shifts, ugh. I only had to deal with that once or twice and they suck. Not enough coffee in the world. “I care costs more” should be on a shirt…
i hereby grant you license to make that one.
Man. The topic of burnout is tough. Is it really burnout or should we call it moral injury? Is it because we are more fragile and less resilient than we should be or is it a system failure that is letting us down? I think it’s more the latter.
Various institutions try to perform root causes analyses regarding burnout but it is a complex matter. Complex problems that have multiple consequences and ramifications are rarely solved with simple solutions. I wish I had a solution for all of this.
Personally, I don’t think I have every experienced burnout. I definitely have had short term moments of exhaustion, fleeting thoughts of negativity, and I’m sure my performance and efficacy can be better. Everybody has these experiences at some point in their work/career/life. But the question is if it is chronic and affecting the ability to perform. For me, I don’t think so.
I think one of the keys to avoiding burnout and having a fulfilling career is the power of choice. While I acknowledge that not everybody has the same opportunity, we have the choice of what we want to do with our life. If our job (or aspects of our job) leads to exhaustion, negativity, poor performance to the point where it overwhelms our ability to cope and remain resilient… then we have the choice to cut back, leave, or course correct and do something else.
I fully acknowledge that all of this is easy for me to say because I have never experienced the dark depths of burnout. But this is my opinion and perspective.
You sound pretty fortunate among the Docs in the FI space. Most seem to have some burnout. As you said it’s a complex problem for sure, and not everyone has the luxury of choice.
I work from home and have a pretty great boss who gives me a lot of autonomy, so I’m pretty far from burnout status. Still, I work in customer service so there are definitely times when at least a couple of those descriptors applied to me. It’s hard not to get burned out on customer service when, once a month, you work 12 days straight. By the 11th or 12th day, I start showing symptoms of burn out. But then I get a couple of days off to recharge and am okay again. Well, as okay as you can be when you have to deal with people for a living.
ouch, 12 days straight. That would hurt, I haven’t done that for a while. But sounds like you have enough autonomy to balance it.
I never experienced burnout in corporate America, but I knew I would eventually, especially as I moved into upper level management. But I left before it got to that point. Within four years of becoming a nurse, I was completely burned out and changed jobs. With fewer hours and less stress, I actually like my job now and don’t feel burned out. Tired? Yes, sometimes, but I think I can handle this job for years to come.
I often wonder about the physicians I work with and the crazy hours they work. Sometimes I think it’s too much to reasonably expect of any human being to perform like they. We’ve even had women physicians return to work two weeks after giving birth, which is just ridiculous.
That’s crazy going back 2 weeks after a baby. As for physicians and doing too much, after reading the clinical proof in the book “Why We Sleep” of how likely they are to make mistakes after a few nights of less than 8 hours sleep, I will definitely be asking my doctor next time how much sleep he or she had the night before. The data are scary.
Yeap, I was completely burnt out in 2011. The days just dragged and I had no energy. The real problem is that it negatively affected other facet of life too. You can’t leave the burn out at work. It follows you home.
So true Joe, it’s virtually impossible to leave work troubles at work. They follow you
I think most people at one time in their lives have suffered from burn out, it’s our bodies telling us we need to change something or make an adjustment. I believe if you have an extreme passion for what you do then you can provide long hours and not suffer from “burnout.” I’ve suffered from burnout from a design career I really thought I would like, but it was just not right for me and the long hours were overwhelming. Now I am working for a great company, doing work I absolutely love. My husband has to push me to stop working. I enjoy it and work often but work doesn’t feel like work.
I would agree Tara that after having spent some time in the workforce most folks will run into burnout. And your situation sounds like one that I had for a while in my career. It’s a great thing when you love your job, love the people, and want to be there – congrats and keep it going!
I definitely experience burnout in my role as a software engineer. Constantly switching timelines and the pressure to do more in less time gets to you. I work, come home and spend time with my son, then work some more. It gets to you, and it’s why I am getting so into FIRE. I want to downshift which really means work and not care about anything but the work. This pulls me from the up or out track, and keeps me on the healthy life part. The good part for me is that I do find that regular running does help. For the last few weeks, I’ve been running every 2 or 3 days, and that has a huge help in this regard. So does doing my own yard work. Something about the physical aspect that really resets me. Perhaps I just love to run?
Keep running dude, exercise really does work. And it’s more for the mental side of things.
You might like this blog: https://corporate-rebels.com/ They talk about alot about how bureaucracy is killing the workplace. The case studies of companies who organize themselves differently to fight this is an interesting read.
Thanks for that link, sounds interesting!
I really started to feel this in the final year or two at work on my path to FU money. The desire to stick it out through the tough days of politics and meetings that go nowhere is no longer something that you want to be part of. Seeing the path to your future in the early days allows you to keep your head down and work hard but once you reach the final stretch, it doesn’t become worth it any longer.
Great point Chris, the hard part is determining where that “point” is, when it’s not worth it any longer. That involves taking a leap, and giving up things for the promise of a different life. That’s the hard part.